- Centrally responsible for VoIP and E1 line deployments and provisioning
- Able to perform network/infrastructure audits and rollout/adapt according to defined/standardized solutions
- Provide advanced technical support for XCally and other telephony applications
- Provide first and second-level support for XCally and voice users when required
- Ensure change control and other processes & procedures related to XCally and voice are followed, and that configuration documentation is completed when systems are deployed or modified
- Assist in performing voice/XCally project risk assessments, scoping and scheduling
- Activities will include configuration, performance and security+
- Knowledge of programming languages (e.g., Python, Bash, PHP)
- Knowledge of automation tools and scripts in the area of infrastructure (Ansible)
- Document all infrastructure (Networking/Servers) environments
- Ensure all voice infrastructure has effective resource and capacity monitoring and that infrastructure capacity plans are established and maintained
- Participate in the appropriate out-of-hours third-line support to provide the required business continuity and incident management
- Perform diagnostic procedures to identify and rectify any reported telephony problem
- Simulate all application projects in controlled environment before rolling out in the production system
- Experience with monitoring tools (Zabbix, Icinga)
- Computer Science (BSc CS), Network and System Administration (B. Eng.) or equivalent work experience
- Cisco Certified Network Associate certification (CCNA)
- Expert with asterisk, telephony, VoIP management and deployment
- Knowledge of Linux operating systems (Debian, CentOs)
- Knowledge of Networking (CCNA)
- Disaster recovery planning
- Fluent in English (mandatory)
- Good interpersonal skills and taste for teamwork
- Good analytical thinking, organization and planning
- Proactive and self-motivated with a focus on results and deadlines (ability to work under pressure)
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
- Attractive bonus scheme
- Free access to Udemy for Business for an unlimited training experience
- A great work life balance: hybrid work week; additional vacation day in December
- Caring perks: individual private health insurance, dental insurance, discounted gym membership, parental bonus
- Fun at work: company events, quarterly team building, drinks and snacks.
Company
Location
Porto - Portugal
Job type
Full-Time
Python Job Details
SKILLS
Must have:
Voice Over IP
CCNA-Cisco Certified Network Associate
Python
Other Required:
MySQL
Bash
Ansible
Zabbix
CentOS
PHP
Nice to have:
E-commerce
Agile
Scrum
DESCRIPTION
REQUIREMENTS
PERKS
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